Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Layton (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

As a Customer Service Associate at Lowe's, you will welcome guests, help them find the right products, and provide friendly, solution-focused service to home improvement shoppers. You may work in various departments, assist with merchandise, process orders, and stock shelves while delivering dependable, courteous support throughout the shopping experience.

In-store teamwork, multilingual abilities are valued, and associates may rotate through departments to better serve customers and develop

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic math

Physical stamina

Lifting to 25 lbs

Job description

As a Customer Service Associate at Lowe's, you will welcome guests, help them find the right products, and provide friendly, solution-focused service to home improvement shoppers. You may work in various departments, assist with merchandise, process orders, and stock shelves while delivering dependable, courteous support throughout the shopping experience.

In-store teamwork, multilingual abilities are valued, and associates may rotate through departments to better serve customers and develop