Customer Service Hero: Fast-Track Solutions & Order Master

Domino's Franchise; Anaconda (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Franchise in Anaconda, MT seeks a friendly Customer Service Rep to greet customers, answer questions, and ensure orders are accurate and timely. You will document interactions in our CRM and collaborate with teams to resolve issues, keeping customers informed and satisfied.

The role emphasizes clear communication, multitasking in a fast-paced setting, and maintaining high service standards. Previous customer service experience is a plus, with a willingness to learn and adapt.

Qualifications

• Jedi-level communication skills for clear explanations.
• People skills suitable for diverse customers.
• Problem-solving abilities to anticipate and resolve concerns.
• Tech-savvy to navigate computer systems and tools.
• Experience with CRM software and data entry.
• Strong multitasking in a fast-paced environment.
• Numerical aptitude for basic transaction tasks.
• Calm, composed, and able to de-escalate conflicts.
• Keen eye for detail to spot errors quickly.
• Team-oriented with ability to work independently.

Responsibilities

• Decode inquiries and provide information quickly and clearly.
• Resolve customer issues and complaints with professional service.
• Process orders, returns, and exchanges efficiently.
• Coordinate with other departments to meet customer needs.
• Maintain up-to-date knowledge of products and services.

Skills

Communication skills

People skills

Problem-solving

Tech-savvy

CRM experience

Multitasking

Math skills

Calm under pressure

Attention to detail

Team player

Flexibility

Education

High school diploma or equivalent

Tools

CRM software

Office software

Job description

Domino's Franchise in Anaconda, MT seeks a friendly Customer Service Rep to greet customers, answer questions, and ensure orders are accurate and timely. You will document interactions in our CRM and collaborate with teams to resolve issues, keeping customers informed and satisfied.

The role emphasizes clear communication, multitasking in a fast-paced setting, and maintaining high service standards. Previous customer service experience is a plus, with a willingness to learn and adapt.