Customer Service & Food Prep Specialist

Royal Farms; Dudley (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership and engage customers with friendliness and efficiency. You will handle POS transactions, food and beverage prep, stocking, and store upkeep while maintaining safety and brand standards.

The role emphasizes customer-focused service, teamwork, and adherence to SOPs, with opportunities to contribute to a safe, efficient shopping environment.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask in a fast-paced environment.
• Ability to learn and follow Royal Farms safety processes.
• Preferred: Prior experience in food service or customer service.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Operate register, handle payments, and assist with fuel/gift cards.
• Prepare made-to-order foods and beverages per recipes.
• Restock products and check expiration codes.
• Maintain clean, safe store environments and report hazards.
• Follow SOPs and uphold brand standards.
• Performs other duties as assigned.

Skills

Strong communication

Teamwork

Multitasking

Follow safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership and engage customers with friendliness and efficiency. You will handle POS transactions, food and beverage prep, stocking, and store upkeep while maintaining safety and brand standards.

The role emphasizes customer-focused service, teamwork, and adherence to SOPs, with opportunities to contribute to a safe, efficient shopping environment.