Customer Service & Food Prep Specialist

Royal Farms; Chesapeake (VA); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate in Chesapeake, VA to greet customers, handle POS transactions, and maintain clean, safe store conditions. You will prepare made-to-order foods, assist with fuel and tobacco purchases, and ensure compliance with safety standards.

This role emphasizes friendly service, accuracy, and efficiency during fast-paced shifts, including weekends. Candidates should be at least 16, able to multitask, and work well in a team while following company

Qualifications

• Must have strong communication and customer service skills.
• Must demonstrate the ability to work independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet and acknowledge customers, uphold high service standards, anticipate needs, and demonstrate product knowledge.
• Respond to customer inquiries about merchandise and assist with product selection.
• Operate the register, scan and bag items, manage payments, and ensure drawer balance at shift end.
• Follow ID verification laws when selling age-restricted products such as alcohol or tobacco.
• Assist and educate customers using assisted checkout terminals; monitor transactions for accuracy and prevent theft.
• Handle customer fuel transactions and monitor fuel court activity.
• Prepare made-to-order food and beverages per recipes, ensuring quality and speed.
• Restock products and inspect expiration codes; manage inventory as directed.
• Perform routine store cleaning and maintain safe, organized work area.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate in Chesapeake, VA to greet customers, handle POS transactions, and maintain clean, safe store conditions. You will prepare made-to-order foods, assist with fuel and tobacco purchases, and ensure compliance with safety standards.

This role emphasizes friendly service, accuracy, and efficiency during fast-paced shifts, including weekends. Candidates should be at least 16, able to multitask, and work well in a team while following company