Customer Service & Food Prep Associate

Royal Farms

Virginia Beach (VA)

On-site

USD 18,000 - 26,000

Full time

9 days ago

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Job summary

Royal Farms is seeking a Customer Service Associate in Virginia Beach to support daily store operations, including food service, POS, stocking, and cleanliness. You will engage customers with friendliness and efficiency while upholding the Royal Farms standard of excellence.

You will handle fuel and gift card transactions, ensure safe practices, and assist with age-restricted product sales. This role emphasizes accuracy, speed, and teamwork in a fast-paced retail environment.

Qualifications

Must be at least 16 years old.
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Ability to multitask effectively in a fast-paced environment.
Ability to learn and follow all safety processes and procedures.

Responsibilities

Deliver outstanding service by greeting customers and maintaining high standards.
Assist customers with product selection and inquiries about merchandise.
Operate the register, manage payments, and ensure drawer balance at shift end.
Follow ID verification laws when selling age-restricted products.
Prepare made-to-order food and beverages per recipes with accuracy and speed.
Restock products and maintain a clean, organized store environment.
Follow safety, sanitation, and SOPs; report unsafe conditions to leadership.