Customer Service & Food Prep Associate

Royal Farms; College Park (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership with daily tasks, including food service, POS operations, and housekeeping. You will engage customers with friendliness and professionalism to uphold brand standards and drive loyalty.

The role emphasizes safety, accuracy in transactions, and quick, quality service across food/beverage programs and merchandising. Weekend and overtime availability are often required.

Qualifications

• Must be at least 16 years old.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask in a fast-paced environment.
• Must learn and follow safety processes and procedures.

Responsibilities

• Deliver outstanding customer service and greet customers.
• Handle point-of-sale transactions and fuel/gift card activities.
• Prepare made-to-order food and beverages accurately and quickly.
• Restock and merchandise to maintain a full store.
• Maintain cleanliness and safety; report unsafe conditions.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership with daily tasks, including food service, POS operations, and housekeeping. You will engage customers with friendliness and professionalism to uphold brand standards and drive loyalty.

The role emphasizes safety, accuracy in transactions, and quick, quality service across food/beverage programs and merchandising. Weekend and overtime availability are often required.