Customer Service Financial Coordinator - Orion ISO FS

Meridian Services; Golden Valley (MN); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Meridian Services in Golden Valley, MN seeks a Customer Service Financial Coordinator / Family Coordinator to manage participant budgets and coordinate between county services, payroll, and billing. The role offers hybrid work with remote days after probation and an annual salary of $55,000 plus benefits.

Ideal candidates hold a Bachelor's in Social Services, are proficient in Microsoft Excel and Word, and can pass DHS and motor vehicle background checks.

Qualifications

• Bachelor's degree in Social Services or related field.
• Proficient in Microsoft Excel and Word.
• Clearance of DHS background check and motor vehicle background check per policy.

Responsibilities

• Develop and manage the individual's budget.
• Monitor, audit, and report on budget information.
• Liaise between the county, the participant and internal departments such as payroll and billing.
• Serve as the main contact for participants and/or their representatives.
• Ensure smooth communication and coordination between all parties involved.
• Address questions or concerns from participants or representatives.

Skills

Customer service

Problem solving

Communication

Education

Bachelor's degree in Social Services

Tools

Microsoft Excel

Microsoft Word

Job description

Job Title: Customer Service Financial Coordinator / Family Coordinator

Location: Golden Valley, MN

Schedule:

Monday-Friday typical daytime business hours. Work from home eligible up to 2 days per week after 90 days of employment.

Wage: $55,000 annual salary including Full-Time benefits

Essential Job Duties:

• Develop and manage the individuals budget
• Monitor, audit, and report on budget information
• Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.
• Serve as the main contact for participants and/or their representatives.
• Ensure smooth communication and coordination between all parties involved.
• Address any questions or concerns from participants or their representatives.

Required Qualifications:

• Bachelors Degree in Social Services or other related fields
• Must be highly competent in Microsoft Office suite (i.e., Microsoft Excel and Word).
• Successful clearance of Department of Human Services background check
• Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy

Preferred Qualifications:

• Office experience highly preferred.
• Experience working in Finance
• Excellentcustomer service skills and problem-solving
• Strong written and verbal communication skills.
• Ability to stay self-organization and multi-task.