Customer Service & Facilities Coordinator - Colwich, KS

LHH; Colwich (KS); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid leave

Job summary

LHH in Colwich, KS is seeking a Call Center CSR - Facilities Administrator to handle high-volume calls, manage work orders, and coordinate with vendors and technicians.

Ideal candidates bring experience in customer service, strong communication and multitasking, and the ability to work onsite Monday-Thursday with remote Fridays after training. The role offers comprehensive benefits and a stable, service-focused environment.

Qualifications

• Experience in customer service, call centers, retail, dispatch, or service coordination.
• Strong communication, problem-solving, and multitasking skills.
• Good computer skills with attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Reliable work history and dependable transportation.

Responsibilities

• Handle high-volume incoming customer calls and service requests.
• Create, update, and manage work orders and service tickets.
• Coordinate with clients, vendors, and technicians to ensure timely service delivery.
• Respond to emails and follow up on pending requests.
• Maintain accurate records, documentation, and service updates.
• Meet call volume expectations and service-level targets.
• Multitask effectively while delivering excellent customer service.

Skills

Customer service

Call centers

Dispatch

Service coordination

Multitasking

Job description

LHH in Colwich, KS is seeking a Call Center CSR - Facilities Administrator to handle high-volume calls, manage work orders, and coordinate with vendors and technicians.

Ideal candidates bring experience in customer service, strong communication and multitasking, and the ability to work onsite Monday-Thursday with remote Fridays after training. The role offers comprehensive benefits and a stable, service-focused environment.