Dealer Support Specialist

Hanania Automotive Group; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training opportunities

Family-owned culture

Great facilities

Employee discounts

Job summary

Hanania Chevrolet - St Augustine, FL seeks a full-time automotive team member to warmly greet guests and assist with vehicle handling and status updates. The role emphasizes professionalism, strong organizational and communication skills, and a customer-focused approach.

The position requires flexibility to work evenings and weekends, with collaborative duties across Sales and Service teams to ensure smooth dealership operations and top-notch customer experiences.

Qualifications

• High School Diploma or GED required or preferred.
• Strong organizational and communication skills.
• Reliable, friendly, and outgoing personality with customer-service focus.

Responsibilities

• Warm Welcome: Greet guests with a smile and professional attitude.
• Vehicle Handling: Assist with moving and organizing inventory.
• Customer Follow-Up: Provide updates on vehicle status and respond to inquiries.
• Tech Savvy: Use software to support daily tasks.
• Team Support: Collaborate with Sales and Service teams.
• Client Relations: Build relationships and maintain guest satisfaction.
• Lounge Maintenance: Keep guest lounge clean and welcoming.
• Additional duties as needed to ensure smooth operations.

Skills

Customer service

Organization

Communication

Teamwork

Professional appearance

Reliable, friendly personality

Education

High School Diploma or GED

Job description

Job Details

Job Location: Hanania Chevrolet - St Augustine, FL 32086

Position Type: Full Time

Job Category: Automotive

What we offer:

• Very competitive pay.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Keeping up with moving and organizing our inventory.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

What we need:

• High School Diploma or GED preferred.
• A valid driver's license with clean driving record (Must be very comfortable with moving and parking vehicles)
• Professional appearance.
• Strong organizational and communication skills.
• Ability to work evenings and weekends if required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• Must pass background check and hair follicle drug screen.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.