PARTS COUNTER ASSOCIATE

Hanania Automotive Group; Palm Coast (FL); On-site; USD 42,706,000 - 57,859,000; Full time

Benefits offered by this job

Commission incentives

Health insurance

Dental insurance

Voluntary benefits

Retirement plans

Training & development

Diversity & opportunity

Vehicle access

Job summary

Hanania Automotive Group in Palm Coast, FL seeks a Parts Counter Associate to help customers and team members source parts for maintenance and repairs.

You’ll deliver exceptional service, share product knowledge, and process in-person and phone inquiries while maintaining organized inventory and accurate pricing. Training and development opportunities are available in a diverse, collaborative environment.

Qualifications

• Automotive enthusiasm and willingness to learn about parts and systems.
• High attention to detail with ability to juggle tasks.
• Collaborative team player in a fast-paced dealership environment.
• Dependable with punctual attendance and reliable work ethic.
• Valid driver’s license required.
• Physical ability to lift up to 50 pounds.
• Manufacturers training is a plus.

Responsibilities

• Assist customers in selecting the right automotive parts with a friendly, professional approach.
• Share information on related parts, promotions, and trends with customers.
• Handle phone inquiries with price quotes and detailed information.
• Review shop estimates for accuracy in parts and pricing.
• Pull and fill orders from stock; notify manager of shortages.
• Locate out-of-stock parts and manage urgent orders for customers.
• Process retail transactions, payments, invoicing, and returns.
• Keep front and rear counter areas clean and organized.

Skills

Automotive enthusiasm

Detail-oriented

Team player

Dependable

Education

High School Diploma or equivalent

Job description

Job Location: Hanania Chrysler Dodge Jeep Ram of Palm Coast - Palm Coast, FL 32164

Are you passionate about cars and eager to grow your automotive knowledge? Hanania Automotive Group is looking for a motivated Parts Counter Associate to help customers and team members source parts for maintenance and repairs.

What we offer:

• A performance-based commission structure and incentives that let you shine in the spotlight.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans.
• Ongoing training and development opportunities to fine-tune your sales skills and become a legendary headliner.
• A work culture that celebrates diversity, creativity, and innovation.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

What You’ll Do:

• Deliver Exceptional Customer Service: Assist customers with selecting the right automotive parts while ensuring a friendly and professional experience.
• Stay Informed: Share information about related parts, promotions, and current automotive trends with our customers.
• Efficient Communication: Handle phone inquiries with expertise, providing detailed price quotes and information.
• Ensure Accuracy: Review body shop estimates for precision in parts and pricing, ensuring customer satisfaction.
• Inventory Management: Pull and fill orders from stock, maintaining accurate inventory levels and notifying the parts manager of any shortages.
• Order Management: Locate out-of-stock parts and manage emergency orders as needed, keeping customers informed about special orders and deliveries.
• Transaction Processing: Handle retail transactions efficiently, including payments, invoicing, and processing returns.
• Maintain Organization: Keep front and rear counter areas clean and organized, and manage records for repair orders, invoices, and special orders.

QualificationsWho You Are:

• Automotive Enthusiast: A genuine passion for vehicles, coupled with a strong eagerness to learn about automotive parts and systems. Must stay current with new products and industry updates.
• Detail-Oriented: Excellent attention to detail, with the ability to juggle multiple tasks effectively and efficiently.
• Collaborative Team Player: A proactive contributor who thrives in a fast-paced, dynamic environment, working well with colleagues and customers alike.
• Dependable and Responsible: A strong work ethic with a commitment to punctuality and consistent attendance.
• Education: High School Diploma or equivalent.
• Experience: Previous experience in a dealership or related setting is preferred.
• Training: Participation in manufacturer-sponsored training programs is a definite plus.
• Physical Capability: Ability to lift up to 50 pounds and perform physical tasks as needed.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

Why Join Us?

At Hanania Automotive Group, we offer a supportive work environment that encourages growth and learning. You’ll have the opportunity to deepen your automotive knowledge and contribute to a team that values your input.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.