Customer Service & Equipment Support Specialist

U-Haul; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell, etc

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insur.

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our service team, assisting customers and guiding them through rentals, equipment inspections, and returns using up-to-date technology.

You will work with a supportive team, participate in ongoing training, and have opportunities for advancement while earning competitive pay and benefits in a fast-paced retail environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our service team, assisting customers and guiding them through rentals, equipment inspections, and returns using up-to-date technology.

You will work with a supportive team, participate in ongoing training, and have opportunities for advancement while earning competitive pay and benefits in a fast-paced retail environment.