Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Memphis (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300 after certification

Health insurance

Paid holidays

Paid vacation

Life insurance

401(k) Savings Plan

Employee discounts

ESOP

Education through U-Haul University

Job summary

U-Haul International, Inc. in Memphis is seeking a friendly Customer Service Representative to be the face of the company’s service and assist customers with rentals and equipment.

You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot as part of daily duties. The role includes on-the-job education, opportunities for advancement, health insurance eligibility, paid holidays, life insurance, a 401(k) plan, and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Memphis is seeking a friendly Customer Service Representative to be the face of the company’s service and assist customers with rentals and equipment.

You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks and trailers, and inspect equipment on the lot as part of daily duties. The role includes on-the-job education, opportunities for advancement, health insurance eligibility, paid holidays, life insurance, a 401(k) plan, and