Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Lake Wales (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul International, Inc. in Lake Wales, FL is hiring a Customer Service Representative to be the face of exceptional service. You will assist customers with U-Haul products, manage rentals with U-Scan tech, and help with loading, inspection, and invoicing.

This part-time role offers on-the-job education, benefits, and opportunities for advancement as you participate in U-Haul University training and certification programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Lake Wales, FL is hiring a Customer Service Representative to be the face of exceptional service. You will assist customers with U-Haul products, manage rentals with U-Scan tech, and help with loading, inspection, and invoicing.

This part-time role offers on-the-job education, benefits, and opportunities for advancement as you participate in U-Haul University training and certification programs.