Customer Service & Equipment Support Specialist

Talentify; Georgia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative to join their team in Atlanta, GA. You will be the face of U-Haul, assisting customers, coordinating rentals with U-Scan, and ensuring equipment is clean, safe, and ready for use.

The role includes hands-on training, opportunities to learn equipment inspections, and eligibility for the $100 hiring bonus and a $300 cash bonus after certification completion.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver’s license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join their team in Atlanta, GA. You will be the face of U-Haul, assisting customers, coordinating rentals with U-Scan, and ensuring equipment is clean, safe, and ready for use.

The role includes hands-on training, opportunities to learn equipment inspections, and eligibility for the $100 hiring bonus and a $300 cash bonus after certification completion.