Customer Service & Equipment Support Specialist

U-Haul; Forest Park (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative in Forest Park, GA to greet customers, assist with rentals, inspect and maintain equipment, and guide customers through processes using U-Scan tech. You will work with a supportive team to ensure customers get the help they need on their journeys by inspecting and maintaining equipment.

This role offers on-the-job education and a fast-start, pay-fast culture with opportunities for advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Forest Park, GA to greet customers, assist with rentals, inspect and maintain equipment, and guide customers through processes using U-Scan tech. You will work with a supportive team to ensure customers get the help they need on their journeys by inspecting and maintaining equipment.

This role offers on-the-job education and a fast-start, pay-fast culture with opportunities for advancement.