Hands-On Customer Service & Equipment Specialist

U-Haul; Columbus (GA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul is seeking a Customer Service Representative to join the team in Columbus, Georgia. You will assist customers with products and services, manage rentals using U-Scan tech, and help move and prepare equipment for customers.

The role includes inspecting and maintaining equipment, answering questions, and completing rental invoices. On-the-job education is provided, with opportunities for bonuses and paid interviews. Join a company with strong benefits and advancement potential.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment) and drive a forklift (certification offered through U-Haul upon employment)

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join the team in Columbus, Georgia. You will assist customers with products and services, manage rentals using U-Scan tech, and help move and prepare equipment for customers.

The role includes inspecting and maintaining equipment, answering questions, and completing rental invoices. On-the-job education is provided, with opportunities for bonuses and paid interviews. Join a company with strong benefits and advancement potential.