Customer Service & Equipment Support Specialist

Talentify; Dallas (GA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Vacation & sick days

Life insurance

Employee Stock Ownership Plan (ESOP)

MetLife auto and home insurance

Gym Reimbursement

Mindset App Reimbursement

Job summary

U-Haul is seeking a Customer Service Representative in Dallas, GA to be the face of exceptional service and help customers with rentals, equipment inspection, and related needs. You will assist with U-Haul products and services, manage rentals via U-Scan, and help move and hook up trucks and trailers.

Position includes on-the-job education, with opportunities to earn certifications and enhance skills such as propane handling, forklift operation, and ongoing U-Haul educational programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Dallas, GA to be the face of exceptional service and help customers with rentals, equipment inspection, and related needs. You will assist with U-Haul products and services, manage rentals via U-Scan, and help move and hook up trucks and trailers.

Position includes on-the-job education, with opportunities to earn certifications and enhance skills such as propane handling, forklift operation, and ongoing U-Haul educational programs.