Customer Service & Equipment Support Specialist

U-Haul; Concord (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Employee discounts

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative in Concord, NH. You will be the face of our service, helping customers with U-Haul products, managing rentals, and dispatching equipment using the latest technology.

This role offers on-the-job education, opportunities for advancement, and a benefits package including health insurance, paid holidays, and employee discounts. Join a team committed to safe and reliable service.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Concord, NH. You will be the face of our service, helping customers with U-Haul products, managing rentals, and dispatching equipment using the latest technology.

This role offers on-the-job education, opportunities for advancement, and a benefits package including health insurance, paid holidays, and employee discounts. Join a team committed to safe and reliable service.