Customer Service Specialist – Equipment & Rentals

U-Haul International, Inc.; Lebanon (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Employee discounts

Job summary

U-Haul International, Inc. is hiring a Customer Service Representative in Lebanon, NH. You will assist customers with U-Haul products and services, manage rentals with U-Scan, and help move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare invoices, and support education through U-Haul University. Excellent communication and willingness to learn are valued attributes.

Qualifications

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Tools

U-Scan

Forklift

Job description

U-Haul International, Inc. is hiring a Customer Service Representative in Lebanon, NH. You will assist customers with U-Haul products and services, manage rentals with U-Scan, and help move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare invoices, and support education through U-Haul University. Excellent communication and willingness to learn are valued attributes.