Customer Service & Equipment Support Specialist

U-Haul; Lebanon (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Dental & Vision Plans

MetLaw Legal program

Gym Reimbursement Program

Discounts on Apple products

ESOP

Dave Ramsey's SmartDollar Program

Job summary

U-Haul is seeking a Customer Service Representative in Lebanon, NH. The role involves assisting customers with U-Haul products, managing rentals with U-Scan, and preparing invoices. Training includes propane and forklift certifications.

The position emphasizes safety and ongoing education through U-Haul University. Join a team offering career stability, advancement opportunities, and a comprehensive benefits package.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Lebanon, NH. The role involves assisting customers with U-Haul products, managing rentals with U-Scan, and preparing invoices. Training includes propane and forklift certifications.

The position emphasizes safety and ongoing education through U-Haul University. Join a team offering career stability, advancement opportunities, and a comprehensive benefits package.