Customer Service & Equipment Support Specialist

U-Haul; City of Binghamton (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul in Binghamton, NY is seeking a friendly Customer Service Representative to join a supportive team. You will be the face of U-Haul's service, assist customers, inspect and maintain equipment, and help with dispatch and returns using U-Haul's smartphone-based U-Scan technology.

The role offers on-the-job education and benefits described below, including a $100 hiring bonus and ongoing training; valid driver’s license and high school diploma required; eligibility for health insurance, paid

Qualifications

• Valid driver’s license with good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Driver's license

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

U-Haul in Binghamton, NY is seeking a friendly Customer Service Representative to join a supportive team. You will be the face of U-Haul's service, assist customers, inspect and maintain equipment, and help with dispatch and returns using U-Haul's smartphone-based U-Scan technology.

The role offers on-the-job education and benefits described below, including a $100 hiring bonus and ongoing training; valid driver’s license and high school diploma required; eligibility for health insurance, paid