Customer Service & Equipment Support — Instant Pay

U-Haul International, Inc.; Odessa (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Advancement opportunities

Health insurance

401(k) plan

Life insurance

ESOP

Job summary

U-Haul International, Inc. in Odessa, FL is seeking a Customer Service Representative who will be the face of our friendly service and help customers with rentals, inspections, and equipment handling. The role emphasizes teamwork and hands-on learning using U-Scan technology.

We offer on-the-job education, paid interviews, signing bonuses, and opportunities for advancement; join a comprehensive benefits package including health insurance, 401(k), and employee discounts.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment)
• Drive a forklift (certification offered through U‑Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

Skills

Customer service

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Odessa, FL is seeking a Customer Service Representative who will be the face of our friendly service and help customers with rentals, inspections, and equipment handling. The role emphasizes teamwork and hands-on learning using U-Scan technology.

We offer on-the-job education, paid interviews, signing bonuses, and opportunities for advancement; join a comprehensive benefits package including health insurance, 401(k), and employee discounts.