Customer Service & Equipment Prep Specialist

U-Haul; Odessa (FL); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Bonus incentives

Job summary

U-Haul Odessa, Florida is seeking a Customer Service Representative to be the face of the company’s service on the showroom floor and in the yard. You will assist customers with rentals, equipment, and returns, and use U-Scan technology to manage inventories.

The role requires teamwork, safety, and a helpful attitude as you guide customers through their moves. The position offers hands-on training, a fast-paced environment, and opportunities to earn bonuses.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Smartphone-based U-Scan

Job description

U-Haul Odessa, Florida is seeking a Customer Service Representative to be the face of the company’s service on the showroom floor and in the yard. You will assist customers with rentals, equipment, and returns, and use U-Scan technology to manage inventories.

The role requires teamwork, safety, and a helpful attitude as you guide customers through their moves. The position offers hands-on training, a fast-paced environment, and opportunities to earn bonuses.