Customer Service & Equipment Specialist

U-Haul International, Inc.; Cypress (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus on completion

Advancement opportunities

Health insurance

Paid holidays

Life insurance

ESOP

401(k)

Education programs

Employee assistance program

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to assist customers inside and outside U-Haul centers, manage rentals with U-Scan, inspect and prepare equipment, and educate customers on products and services.

This role offers on-the-job education, with paid interviews and potential bonuses. Training is provided, and opportunities exist for advancement within the company.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment on the lot and check fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Propane filling (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to assist customers inside and outside U-Haul centers, manage rentals with U-Scan, inspect and prepare equipment, and educate customers on products and services.

This role offers on-the-job education, with paid interviews and potential bonuses. Training is provided, and opportunities exist for advancement within the company.