Customer Service & Equipment Specialist

U-Haul; Palmer (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Life insurance

ESOP

Job summary

U-Haul in Palmer, AK is seeking a friendly Customer Service Representative to be the face of our team and help customers with rentals, equipment inspection, and questions. You will use our U-Scan tech to manage rentals, prepare invoices, and assist customers on-site.

This role emphasizes safety, teamwork, and on-the-job training through U-Haul University. U-Haul offers career stability, comprehensive benefits, paid holidays, insurance plans, and a 401(k), with opportunities for advancement in a

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Palmer, AK is seeking a friendly Customer Service Representative to be the face of our team and help customers with rentals, equipment inspection, and questions. You will use our U-Scan tech to manage rentals, prepare invoices, and assist customers on-site.

This role emphasizes safety, teamwork, and on-the-job training through U-Haul University. U-Haul offers career stability, comprehensive benefits, paid holidays, insurance plans, and a 401(k), with opportunities for advancement in a