Customer Service & Rentals Specialist

U-Haul; Kenai (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Job summary

United States-based U-Haul is hiring a Customer Service Representative in Kenai, AK. The role involves assisting customers with U-Haul products and services, managing rentals with U-Scan technology, and helping move and hook up trucks and trailers.

The position requires a valid driver’s license and the ability to operate equipment safely. Training for propane filling, forklift operation, and U-Haul University education is provided.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Valid driver’s license and maintain a good driving record

Job description

United States-based U-Haul is hiring a Customer Service Representative in Kenai, AK. The role involves assisting customers with U-Haul products and services, managing rentals with U-Scan technology, and helping move and hook up trucks and trailers.

The position requires a valid driver’s license and the ability to operate equipment safely. Training for propane filling, forklift operation, and U-Haul University education is provided.