Customer Service & Equipment Specialist

U-Haul; Prosper (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement

Life insurance

Dental & Vision Plans

Job summary

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals using up-to-date technology.

The role offers on-the-job education, with quick opportunities to start and learn, including hands-on interviews and bonus opportunities described in the posting.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.
• Customer-facing experience or strong interpersonal skills is a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers; inspect equipment for readiness.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process returns.

Skills

Customer service

Communication

Driving

Education

High School Diploma

Job description

U-Haul is seeking friendly, motivated individuals for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service, helping customers on their journeys by inspecting and maintaining equipment and assisting with rentals using up-to-date technology.

The role offers on-the-job education, with quick opportunities to start and learn, including hands-on interviews and bonus opportunities described in the posting.