Customer Service & Equipment Specialist

Talentify; Auburn (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul in Auburn, WA seeks a Customer Service Representative to be the face of our service, assisting customers with products, rentals, and equipment inspections. You will use U-Scan tech to manage rentals and inventory, move and hook up trucks and trailers, and educate customers on services.

The role requires a valid driver's license and a high school diploma or equivalent, with on‑the‑job training and opportunities for advancement. No sponsorship is offered for this position.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul in Auburn, WA seeks a Customer Service Representative to be the face of our service, assisting customers with products, rentals, and equipment inspections. You will use U-Scan tech to manage rentals and inventory, move and hook up trucks and trailers, and educate customers on services.

The role requires a valid driver's license and a high school diploma or equivalent, with on‑the‑job training and opportunities for advancement. No sponsorship is offered for this position.