Customer Service & Equipment Inspector

U-Haul; El Paso (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on products

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our service and assist customers with rentals, equipment inspection, and readiness for journeys. You will work as part of a supportive team to ensure customers get all the help they need.

Utilize U-Haul's smartphone-based U-Scan tools to dispatch and return equipment, move and hook up trucks, and perform routine checks. On-the-job education and growth opportunities are available.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our service and assist customers with rentals, equipment inspection, and readiness for journeys. You will work as part of a supportive team to ensure customers get all the help they need.

Utilize U-Haul's smartphone-based U-Scan tools to dispatch and return equipment, move and hook up trucks, and perform routine checks. On-the-job education and growth opportunities are available.