Customer Service Associate - Equipment & Dispatch (Training)

U-Haul International, Inc.; Newport (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul International, Inc. is seeking a friendly, motivated Customer Service Representative to be the face of our service and help customers with equipment inspections and returns.

You will assist customers, use U-Scan tech to dispatch and manage rentals, and help move and hook up trucks and trailers. The role includes on-the-job education, a strong benefits package, and immediate opportunity to earn a $100 hiring bonus plus a $300 cash bonus after certification.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a friendly, motivated Customer Service Representative to be the face of our service and help customers with equipment inspections and returns.

You will assist customers, use U-Scan tech to dispatch and manage rentals, and help move and hook up trucks and trailers. The role includes on-the-job education, a strong benefits package, and immediate opportunity to earn a $100 hiring bonus plus a $300 cash bonus after certification.