Customer Service & Equipment Dispatch Specialist

Uhaul; Saddle Brook (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & Prescription plans

Paid holidays

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative at our Saddle Brook location to help customers with products and services, manage rentals using U-Scan, and assist with equipment setup and safety checks.

Responsibilities include answering questions, preparing invoices, installing hitches, and participating in U-Haul training. A valid driver's license and a high school diploma are required; on-the-job education is offered.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative at our Saddle Brook location to help customers with products and services, manage rentals using U-Scan, and assist with equipment setup and safety checks.

Responsibilities include answering questions, preparing invoices, installing hitches, and participating in U-Haul training. A valid driver's license and a high school diploma are required; on-the-job education is offered.