Remote Portuguese speakers - Work in Greece

Employers from Greece; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Relocation package

Job summary

Atlean World is hiring a Portuguese Brand Specialist to join our Athens team. You will engage customers in Portuguese and English, delivering friendly, solution-focused support for a global CX firm.

Based in Greece, you’ll handle inquiries via phone, chat, and email, follow brand guidelines, log interactions, and collaborate with teammates. EU residents encouraged to apply; relocation benefits available.

Qualifications

• Fluent in Portuguese and proficient in English.
• Strong communication and listening skills.
• Problem-solving and adaptable mindset.
• Comfortable using computer systems and multitasking.
• Willing to work in shifts.
• EU passport or Greek work permit.
• High school diploma or equivalent.

Responsibilities

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Resolve issues and create positive experiences for every customer.
• Follow brand guidelines and quality standards on every interaction.
• Log and update customer interactions in relevant systems.
• Collaborate with team to continuously improve service.

Skills

Portuguese fluency

English proficiency

Excellent communication

Problem solving mindset

Teamwork

Multitasking

Education

High school diploma or equivalent

Job description

at Atlean World

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece for a role as a Portuguese Brand Specialist.

Why a Portuguese Brand Specialist role is great for your professional and personal development:

• Live in Athens, Greece and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

HOW YOUR DAY-TO-DAY IN THIS ROLE WOULD LOOK LIKE:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Requirements

• Fluent in Portuguese, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Availability to work in shifts
• EU passport or Greek work permit (special cases reviewed by legal)
• High school diploma or equivalent

Benefits

By joining this role, this is what you can expect:

• Work for a fast-growing global CX and digital services firm
• Private health insurance
• Ticket Restaurant
• Transportation allowance

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Taxi and settling assistance
• Nest in Comfort: 2 week accommodation in Hotel or Airbnb
• Real estate agency support and real estate agency fee covered
• Active & Awesome: Free sports activities

Make it your Next Job Without Boundaries!

Please remember: your CV must be sent in English.

To join this journey, you should be a resident of a country within the European Union.