Customer Relationship Partner with Icelandic ( Athens or Sofia )

Atlean World; Ohio; On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Meeting at the airport

Airplane tickets

Up to 14 days in a hotel/apartment

Assistance with renting your own apt

Job summary

Atlean World is seeking an Icelandic Customer Relationship Partner to support customers in Athens, Greece or Sofia, Bulgaria. The role focuses on delivering friendly, solution-focused service to Icelandic-speaking customers, with English at B2 level, and a passion for technology.

Join a multicultural team representing a global brand, with relocation support to start your next adventure. Apply with an English CV and be prepared for an exciting, boundary-free career path.

Qualifications

• Language fluency in Icelandic and English at B2 level.
• Tech-savvy with curiosity about new tools.
• Customer-focused with prior experience preferred.
• Strong communication and empathy skills.
• Ability to adapt to multicultural environments.

Responsibilities

• Answering customer questions by phone, chat and/or email.
• Resolving issues and creating positive customer experiences.
• Adhering to brand guidelines and quality standards on every interaction.
• Logging interactions in the CRM and internal systems.
• Collaborating with the team to continuously improve service.

Skills

Icelandic language fluency

English proficiency B2

Customer service experience

Strong communication

Empathy

Job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Athens, Greece or Sofia, Bulgaria, for a role as an Icelandic Customer Relationship Partner.

Why an Icelandic Customer Relationship Partner role is great for your professional and personal development:

• Live in one of 2 vibrant capitals and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

What do you need to be successful at this job?

• Language Maestro: Fluent in Icelandic, B2 in English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

• Relocation Package:

1. Meeting at the airport
2. Airplane tickets
3. Up to 14 days in a hotel/apartment
4. Assistance with renting your own apartment

Make it your Next Job Without Boundaries!

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World

After you apply, you will receive more detailed information about the opportunities available.

Please remember: your CV must be sent in English.

To join this journey, you should be a resident of a country within the European Union.