Customer Service & Dispatch Specialist

Raynor Hawai'i Overhead Doors; Pearl City (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Full medical/dental/vision

401(k) match

Paid holidays

PTO

Career growth opportunities

Hands-on training

Job summary

Raynor Overhead Doors & Gates in Pearl City, HI is hiring a Customer Service & Dispatch Coordinator to support our field technicians and deliver exceptional service across Oahu. You’ll be the communication hub ensuring jobs stay organized and on schedule.

The role emphasizes strong communication, organization, and multitasking in a busy home services environment. Training provided; weekday hours with benefits and growth opportunities.

Qualifications

• Strong communication and organizational skills are required.
• Ability to multitask and stay calm under pressure in a busy environment.
• Positive attitude and team-first mindset are essential.
• Customer service, scheduling or dispatch experience preferred.
• Experience in home services is helpful but not required; training provided.

Responsibilities

• Coordinate technician schedules and appointments.
• Answer customer calls and provide updates on status.
• Support dispatching and daily operations to keep work flowing.
• Keep service records accurate and organized.
• Help create smooth, positive customer experiences.

Skills

Communication skills

Organizational skills

Multitasking

Calm under pressure

Customer service experience

Scheduling/Dispatch experience

Home services experience

Job description

Raynor Overhead Doors & Gates in Pearl City, HI is hiring a Customer Service & Dispatch Coordinator to support our field technicians and deliver exceptional service across Oahu. You’ll be the communication hub ensuring jobs stay organized and on schedule.

The role emphasizes strong communication, organization, and multitasking in a busy home services environment. Training provided; weekday hours with benefits and growth opportunities.