Hawaii Fleet Dispatch Coordinator

JTB Americas Ltd; Honolulu (HI); On-site; USD 25,000 - 34,000; Full time

Job summary

Travel Plaza Transportation, LLC is seeking a dispatcher to manage transportation movements on Oahu. You will assign vehicles and drivers, coordinate operations, and maintain logs for scheduled runs and fleet status.

Essential duties include monitoring the Saucon GPS system, dispatching on-call and emergency movements, and communicating with multiple departments to ensure on-time service. English is essential; Japanese skills are a plus.

Qualifications

• High School diploma.
• 1–2 years of work experience; travel/hospitality or related industry preferred.
• Must be able to speak, read and write in English; Japanese speaking ability preferred.
• Knowledge of the tour industry, tour movements, and Japanese culture/etiquette.
• Able to plan, organize, and assign the activities of the drivers.
• Accurate math skills including usage of 10-key calculator.
• Valid Hawaii driver's license with clean abstract.

Responsibilities

• Receive, record, and distribute requests for transportation movements; assign vehicles and jobs to drivers.
• Coordinate activities of operators to transport passengers according to schedule.
• Maintain log of scheduled runs, vehicles, and drivers.
• Review the Saucon GPS system to track fleet movements.
• Record movements and locations of vehicles and drivers for other departments.
• Receive calls on accidents or delays and dispatch to maintain service and schedules.
• Dispatch extra vehicles and emergency crews to incidents and report all accidents.
• Record calls and emergencies and report for all accidents.
• May assist with field and/or airport dispatching as needed.

Skills

English proficiency

Japanese language ability

Driver scheduling

Fleet coordination

Math skills (10-key)

Education

High School diploma

Tools

Saucon GPS monitor

Computer

Two-way radios

Telephones

Facsimile / copier

Cellular phones

Job description

Travel Plaza Transportation, LLC is seeking a dispatcher to manage transportation movements on Oahu. You will assign vehicles and drivers, coordinate operations, and maintain logs for scheduled runs and fleet status.

Essential duties include monitoring the Saucon GPS system, dispatching on-call and emergency movements, and communicating with multiple departments to ensure on-time service. English is essential; Japanese skills are a plus.