Garage Door Technician

Guild Garage Group; Pearl City (HI); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

PTO

Employee discounts

Referral bonuses

Job summary

A leading garage door services company in Pearl City seeks a dependable Residential Garage Door Technician. The role involves installing and servicing garage doors, ensuring a great customer experience. Candidates should have customer service experience, a mechanical inclination, and the ability to lift heavy objects. Competitive pay starts at $22-$26/hour, with growth potential up to $32/hour for fully trained technicians. Enjoy comprehensive benefits, a supportive culture, and training opportunities.

Qualifications

• Minimum 2 years of customer service experience required.
• Ability to follow directions and work with minimal supervision.
• Garage door install/service experience preferred but not required.

Responsibilities

• Install, service, and repair residential garage doors and openers.
• Diagnose issues and provide efficient, on-the-spot solutions.
• Provide excellent in-home customer service.

Skills

Customer service experience

Problem-solving skills

Mechanically inclined

Ability to lift 75+ lbs

Tools

Hand and power tools

ServiceTitan

Job description

🚪 Join the Raynor Overhead Doors and Gates Team – Opening Doors to Your Next Career Opportunity!

Location: 96-1368 Waihona Street, Pearl City, HI 96782

Employment Type: Full-Time

Do you enjoy working with your hands, solving real‑world problems, and being a trusted expert in your community? At Raynor Overhead Doors and Gates, we don’t just install garage doors – we deliver peace of mind, security, and service you can count on.

We’re looking for a dependable, hardworking Residential Garage Door Technician who takes pride in delivering a great customer experience. This is a hands‑on role for someone who is humble, motivated, and eager to learn and grow. Whether you’re new to the trade or looking to advance, this is your opportunity to work with one of Oahu’s most respected garage door teams.

What You’ll Do:

• Install, service, and repair residential garage doors and openers
• Diagnose issues and provide efficient, on-the‑spot solutions
• Deliver a high‑quality customer experience through professional, face‑to‑face interactions
• Take accurate measurements, and follow technical instructions
• Safely use hand and power tools
• Provide excellent in‑home customer service, offering professional, clear communication
• Perform safety inspections and document your work clearly using photos and service notes
• Identify and recommend helpful solutions—no high‑pressure sales, just great service
• Collaborate with your team and utilize tools like ServiceTitan to stay organized and efficient

What You Bring:

• A valid driver’s license with a clean driving record
• Ability to lift 75+ lbs and operate hand and power tools confidently
• Strong work ethic and a “hustle” mindset
• Mechanically inclined with basic tool and measuring skills
• Minimum 2 years of customer service experience
• Strong problem‑solving skills and ability to think independently
• Able to follow directions and work with minimal supervision
• Positive attitude, reliability, and attention to detail
• Garage door install/service experience preferred, but not required – we will train the right candidate

Starting Pay: $22–$26/hour at the helper/unskilled level.

Growth Path: Clearly defined wage increases based on time, performance, and training milestones.

Top‑Tier Earnings: Fully trained technicians earn $28–$32/hour, including some prevailing wage work.

Pay details and advancement paths will be covered during the interview process.

Why You’ll Love Working With Us:

• Comprehensive Benefits: Medical, Dental, Vision, PTO, Holidays, 401(k) with company match
• Room to Grow: We invest in your career with continuous training and promotion opportunities
• Team Culture: We’re a proud, locally rooted team with a 30+ year reputation on Oahu
• Employee Perks: Discounts, referral bonuses, and a supportive work environment

About Raynor Overhead Doors and Gates: We’ve proudly served the island of Oahu for over 30 years, installing and servicing more than 30,000 garage doors across residential and commercial settings. Our team takes pride in delivering reliable, attractive, and durable garage door solutions that stand the test of time. When you join Raynor, you’re joining a company committed to quality, integrity, and island values.

Background checks, drug screening, and MVR checks are part of our hiring process – we’re committed to building a team you can trust.

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Hawaii Overhead Doors may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre‑employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.