Customer Service & Scheduling Specialist — Vehicle Provided

NEIGHBORLY; Frederick (MD); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Company vehicle

Uniforms

iPad provided

Job summary

A local contracting company is seeking a Customer Service Representative in Frederick, MD. This role involves answering phones, scheduling appointments, and ensuring customer satisfaction in a fast-paced environment. Candidates must have strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position offers competitive hourly wages ranging from $15 to $17, along with benefits including a company vehicle and uniforms.

Qualifications

• Strong verbal communication with a clear voice.
• Ability to multitask in a fast-paced environment.
• Valid driver's license is required.

Responsibilities

• Answer phone and schedule appointments.
• Check email and voice mail for messages.
• Review and communicate job schedules with service technicians.
• Data entry required for administrative tasks.

Skills

Strong communication skills

Customer service experience

Data entry skills (45 wpm)

Microsoft Office (Word, Excel)

Job description

A local contracting company is seeking a Customer Service Representative in Frederick, MD. This role involves answering phones, scheduling appointments, and ensuring customer satisfaction in a fast-paced environment. Candidates must have strong communication skills, experience in customer service, and proficiency in Microsoft Office. The position offers competitive hourly wages ranging from $15 to $17, along with benefits including a company vehicle and uniforms.