Customer Service & Dispatch Coordinator – Office Ops

Rebel Refrigeration, AC & Plumbing; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Paid vacations

Paid holidays

Weekly pay with direct deposit

Bonus based on performance

Employee discounts

Ongoing training

Training & development

Discounted services in HVAC & plumbing

Job summary

Rebel AC & Plumbing, a Las Vegas-based company with over 27 years in business, is hiring an additional office staff member. Prior experience in home services is a big plus and the team values a reliable, customer-oriented approach.

Benefits include health, vision, dental, and life coverage, paid time off, weekly pay, and opportunities for advancement. The role focuses on answering phones, scheduling, dispatching, quotes, and light data entry in a fast-paced office.

Qualifications

• Must have 4-6 years experience.
• Able to pass drug test and background check.
• Must have valid driver's license.
• Work well with people.
• Team player.
• Some overtime and on-call duties at times.
• Must have experience with Microsoft Word, Microsoft Excel, Outlook, general data entry, phone etiquette.

Responsibilities

• Experience in home services is a plus, but not mandatory—call taking, dispatching, preparing quotes, some data entry.
• Answer phones in a professional and courteous manner for homeowners, tenants, vendors, and realtors.
• Assist with routing and dispatching of technicians.
• Correspond with clients and vendors via email / text in a professional manner.
• Assist with inventory counts and tracking.
• Assist with preparing and presenting quotes to clients.
• Lite experience with Excel.
• Able to handle fast paced environment.
• Multi-tasking abilities.

Skills

4-6 years experience

Valid driver's license

Team player

Pass drug test and background check

People skills

Overtime / on call duties

Tools

Microsoft Word

Microsoft Excel

Outlook

Data entry

Job description

Rebel AC & Plumbing, a Las Vegas-based company with over 27 years in business, is hiring an additional office staff member. Prior experience in home services is a big plus and the team values a reliable, customer-oriented approach.

Benefits include health, vision, dental, and life coverage, paid time off, weekly pay, and opportunities for advancement. The role focuses on answering phones, scheduling, dispatching, quotes, and light data entry in a fast-paced office.