Customer Service & Dispatch Coordinator HVAC/Plumbing

Propeller Building Services; Henderson (NV); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

A local service company in Henderson, NV, seeks a proactive Customer Service Representative to assist customers with HVAC and plumbing services. Responsibilities include answering calls, scheduling appointments, processing service requests, and communicating effectively with both customers and technicians. Candidates should have strong communication skills, the ability to multitask, and basic computer skills. Offering competitive hourly pay and opportunities for growth, this full-time position promotes a supportive team environment.

Qualifications

• Experience in HVAC or plumbing office preferred but not required.
• Comfortable dealing with customers and technicians.
• Detail-oriented and efficient individual.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Communicate effectively with technicians and management.
• Process service requests, invoices, and follow-ups.
• Dispatch technicians and coordinate daily schedules.

Skills

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Basic computer and data entry skills

Bilingual (English/Spanish)

Job description

A local service company in Henderson, NV, seeks a proactive Customer Service Representative to assist customers with HVAC and plumbing services. Responsibilities include answering calls, scheduling appointments, processing service requests, and communicating effectively with both customers and technicians. Candidates should have strong communication skills, the ability to multitask, and basic computer skills. Offering competitive hourly pay and opportunities for growth, this full-time position promotes a supportive team environment.