Customer Service & Dispatch Coordinator - Manufacturing

Prinsco, Inc.; Prinsburg (MN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Dental & Vision Insurance

Life Insurance (100% paid)

Short-Term Disability

HSA or FSA

Two Medical Plan Options

401(k) matching up to 5%

Job summary

Prinsco in Prinsburg, MN is seeking a Customer Service Representative to support order fulfillment and dispatch functions. The role emphasizes exceptional service, strong communication with sales, and resolving customer concerns in a manufacturing setting.

The candidate should have at least a six-month background in customer service, be highly organized, and proficient with MS Office; knowledge of IQMS is a plus. Compensation includes comprehensive benefits and a 401(k) match.

Qualifications

• High school diploma or GED required with six months of customer service or dispatch experience.
• Strong written and verbal communication skills.
• Highly organized with attention to detail.
• Proficient with MS Office; IQMS preferred.
• Able to handle confidential information discreetly.

Responsibilities

• Provide exceptional customer service in accurate order fulfillment and dispatch support.
• Build relationships with sales to understand customer needs and pricing.
• Handle customer concerns and provide timely resolutions and follow-ups.
• Maintain confidentiality and communicate effectively with teams.

Skills

Communication skills

Organizational skills

Problem solving

Written communication

Confidentiality

Education

High School Diploma or GED

Tools

MS Office

MS D365

IQMS

Job description

Prinsco in Prinsburg, MN is seeking a Customer Service Representative to support order fulfillment and dispatch functions. The role emphasizes exceptional service, strong communication with sales, and resolving customer concerns in a manufacturing setting.

The candidate should have at least a six-month background in customer service, be highly organized, and proficient with MS Office; knowledge of IQMS is a plus. Compensation includes comprehensive benefits and a 401(k) match.