Houston Dispatcher — Day-Shift Logistics Coordinator

Janel Group; Houston (TX); On-site; USD 30,000 - 34,000; Full time

Job summary

Janel Group in Houston, TX is seeking a highly organized Dispatcher responsible for coordinating and scheduling dispatch of vehicles, personnel, or equipment to meet operational needs. The role emphasizes strong communication and customer service.

This day-shift position requires multitasking, proficiency with dispatch software, and the ability to respond to emergencies and schedule changes. Office-based in Houston, TX with a competitive hourly wage of $22.00–$25.00.

Qualifications

• High school diploma or equivalent.
• Experience in dispatching, logistics, or related field preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Proficient with computers and dispatch software.
• Excellent problem-solving and decision-making abilities.
• Ability to work flexible hours, including nights, weekends, or holidays.

Responsibilities

• Receive and process incoming requests for service or deliveries.
• Schedule and dispatch vehicles, drivers, or personnel based on priority and availability.
• Maintain communication with drivers and field personnel to monitor progress and resolve issues.
• Update and maintain accurate records of dispatch activities and service logs.
• Coordinate with other departments to ensure smooth operations and timely service delivery.
• Respond promptly to emergencies or unexpected changes in schedules.
• Utilize dispatch software and communication tools effectively.
• Provide excellent customer service by addressing inquiries and concerns professionally.

Skills

Communication

Multitasking

Customer service

Problem-solving

Decision-making

Computer skills

Education

High School Diploma

Tools

Dispatch software

Job description

Janel Group in Houston, TX is seeking a highly organized Dispatcher responsible for coordinating and scheduling dispatch of vehicles, personnel, or equipment to meet operational needs. The role emphasizes strong communication and customer service.

This day-shift position requires multitasking, proficiency with dispatch software, and the ability to respond to emergencies and schedule changes. Office-based in Houston, TX with a competitive hourly wage of $22.00–$25.00.