Customer Service Delivery Driver

Sherwin-Williams; Farmington (NM); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Delivery Driver who will play a crucial role in ensuring customer satisfaction through timely product delivery and exceptional service. This position involves working closely with customers to understand their needs, process sales transactions, and maintain a safe and organized delivery operation. The ideal candidate will have a strong customer service background, a valid driver's license, and the ability to lift heavy items. Join a company that values employee growth and community engagement, offering competitive wages and a supportive team culture.

Benefits

Competitive wages

Career development

Inclusive team culture

Qualifications

• At least 1 year in delivery, retail, or customer service.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high customer satisfaction through excellent sales service.
• Load, transport, and deliver items safely and timely.
• Process sales transactions accurately.

Skills

Customer Service

Sales Skills

Multilingual (Spanish)

Education

High School diploma or GED

Tools

Delivery Vehicle

Electronic Equipment

Job description

Join to apply for the Customer Service Delivery Driver role at Sherwin-Williams.

This position involves working closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. You will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using company vans or pick-up trucks.

The role requires contact with customers, including minors, and access to cash, electronic equipment, personal information, store merchandise, and other items of value. To ensure safety and integrity, a review of criminal history is conducted.

Responsibilities

• Ensure high customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products and services
• Process sales transactions accurately
• Achieve sales goals regularly
• Maintain work order files and formulas
• Pull products from the sales floor or warehouse
• Tint and mix products as needed
• Load, transport, and deliver items safely and timely
• Assist with loading/unloading vehicles
• Maintain store vehicle and report repair needs
• Follow routes and schedules
• Comply with traffic and safety laws
• Prepare delivery reports and documents
• Operate relevant equipment

Minimum Qualifications

• At least 21 years old
• Legal authorization to work without sponsorship
• Valid, unrestricted Driver’s License
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally
• Willingness to work flexible hours including evenings and weekends

Preferred Qualifications

• High School diploma or GED
• At least 1 year in delivery, retail, or customer service
• Experience selling paint products
• Multilingual abilities, especially in Spanish

About Us

Sherwin-Williams aims to inspire and improve the world through coloring and protection. We invest in our employees’ growth, well-being, and community engagement. Our benefits include rewards, career development, and inclusive team culture.

Application Process

1. Apply online via https://jobsearch.sherwin.com/ and create your profile.
2. Complete a digital interview through HireVue within 7 days of invitation.
3. Attend an in-store interview if selected.

We offer competitive wages, benefits, and a commitment to diversity and equal opportunity employment.