Customer Service Delivery Driver - Groveland

Kroger Delivery; Town of Groveland (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a delivery driver, where you'll serve as a brand ambassador, providing exceptional customer service while delivering orders to homes. This role emphasizes safe driving and professionalism, ensuring timely deliveries while upholding company values of respect and integrity. With a commitment to employee growth and a supportive culture, you'll find opportunities to thrive both personally and professionally. Enjoy comprehensive benefits, flexible scheduling, and the chance to be part of a community dedicated to feeding the human spirit. If you're ready to make a difference, this is the role for you.

Benefits

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Valid driver's license and good driving record required.
• Ability to lift up to 50 lbs. with or without accommodation.

Responsibilities

• Deliver orders to customers, ensuring high-quality service.
• Act as a brand ambassador, explaining delivery experience.

Skills

Customer Service

Safe Driving

Delivery Operations

Communication Skills

Education

High School Diploma or GED

Tools

Handheld Tablet Device

Job description

Serve as a brand ambassador by providing excellent customer service and delivering customer orders to their homes. Drive a company delivery vehicle, demonstrating safe and efficient driving behavior in accordance with Kroger's standards. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Kroger

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to feeding the human spirit by bringing diverse teams together with a passion for food and community. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the center of everything.

Our Culture

At Kroger, people matter. We aim to provide the ingredients for your success both at work and in life. We support your growth and development, helping you to achieve your potential. Whether you're looking for a part-time role or a new career, we invite you to join our Kroger family.

Benefits

Our comprehensive benefits support your well-being, including physical, emotional, and financial health:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Employee Assistance Program for counseling and financial coaching.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 through our Continuing Education program.
• Growth opportunities through industry-leading training and diverse career paths.

For more information, please visit our Benefits Page.

Minimum Requirements

• Valid driver's license and good driving record.
• Must pass a DOT-regulated medical exam annually.
• Ability to operate a delivery van and handheld tablet device.
• Ability to lift up to 50 lbs. with or without reasonable accommodation.
• Must be at least 21 years old.
• May require a chauffeur's license in some states.

Preferred Qualifications

• High School Diploma or GED.
• Experience in customer service and delivery driving.

Job Responsibilities

1. Deliver orders to customers, ensuring high-quality service and professionalism.
2. Act as a Kroger brand ambassador, explaining our seamless delivery experience to customers.
3. Maintain timely and accurate deliveries, resolving issues as needed.
4. Communicate effectively with customers during delivery.
5. Keep accurate records of deliveries and assist fellow drivers when necessary.
6. Monitor and record temperatures to ensure food safety compliance.
7. Handle products safely, reporting any safety or contamination issues.
8. Perform vehicle pre-inspections and report defects.
9. Operate technology devices for mapping and customer interactions.
10. Perform all essential job functions with or without reasonable accommodations.