Customer Service & Data Insights Specialist

Juniper Elite Corp.; Chicago (IL); On-site; USD 38,000 - 53,000; Full time

Job summary

Juniper Elite Corp. in Chicago, IL seeks a Customer Service Representative to handle inquiries, resolve issues, assist with order processing, and maintain accurate customer records in a professional office environment.

The role requires a bachelor’s degree in a related field and at least two years of data analysis experience, with proficiency in English and strong communication. You’ll use Excel, SQL, and data visualization tools to analyze and present data.

Qualifications

• Bachelor's degree in a related field and at least two years of data analysis experience.
• Proficiency in English and strong communication skills.
• Experience in customer service or related field.

Responsibilities

• Handle customer inquiries and resolve issues.
• Assist with order processing and maintain accurate customer records.
• Use Excel, SQL, and data visualization tools to process and present data.

Skills

Communication skills

Customer service

Data analysis

English language

Education

Bachelor's degree in related field

High school diploma or equivalent

Tools

Excel

SQL

Data visualization

Job description

Juniper Elite Corp. in Chicago, IL seeks a Customer Service Representative to handle inquiries, resolve issues, assist with order processing, and maintain accurate customer records in a professional office environment.

The role requires a bachelor’s degree in a related field and at least two years of data analysis experience, with proficiency in English and strong communication. You’ll use Excel, SQL, and data visualization tools to analyze and present data.