Customer Service & Data Entry Specialist

100 Wilsonart LLC; Kansas City (MO); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Company-paid disability

Tuition reimbursement

Gym discounts

Wellness clinics

Paid vacation and holidays in first年

Job summary

Wilsonart, in Kansas City, MO, is seeking an Office I/Customer Service representative to handle order entry, phone inquiries, and general customer support. You will enter electronic orders and contribute to a smooth, responsive service experience.

This role emphasizes accurate data entry, strong MS Office skills, and the ability to multi-task under supervision. A high school diploma or GED and 1+ years of experience are desirable; college coursework may substitute for experience.

Qualifications

• High School Diploma or GED.
• 1+ years experience.
• Fifteen semester hours of college may substitute for the required experience.
• Ability to enter orders and respond to customer inquiries.

Responsibilities

• Enter orders via 10 key into internal system.
• Resolve routine questions and problems via phone, email, and in person.
• Assist the needs of the customer.
• Perform other tasks as required.

Skills

Data entry

MS Office

Outlook

10-key data entry

Customer service

Multi-tasking

Follow directions

Education

High School Diploma or GED

15 semester hours college credit may substitute

Tools

Microsoft Office Suite

10-key data entry

Job description

Wilsonart, in Kansas City, MO, is seeking an Office I/Customer Service representative to handle order entry, phone inquiries, and general customer support. You will enter electronic orders and contribute to a smooth, responsive service experience.

This role emphasizes accurate data entry, strong MS Office skills, and the ability to multi-task under supervision. A high school diploma or GED and 1+ years of experience are desirable; college coursework may substitute for experience.