Office Assistant I

Wilsonart LLC; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short- and long-term disability

FSAs and dependent care options

Gym discounts

Job summary

Wilsonart LLC in Kansas City, MO seeks an Office I/Customer Service representative. You will enter electronic orders, answer calls, respond to inquiries, and handle various tasks to support customers and internal teams.

The role emphasizes data entry into the internal system and using Microsoft Office, with a focus on accuracy and timely responses to customers.

Qualifications

• Requires data entry accuracy and good keyboard skills.
• Proficiency with Microsoft Office Suite (Outlook in particular).
• Excellent written and verbal communication abilities.

Responsibilities

• Enter electronic orders and use 10-key data entry in the internal system.
• Answer phone calls and respond to customer inquiries via phone and email.
• Perform data entry and other tasks as required to support customers and internal teams.

Skills

Data entry (10 key)

Microsoft Office Suite

Multi-tasking

Phone and email correspondence

Education

High School Diploma or GED

1+ year experience

Tools

Outlook

Job description

## Office Assistant IApplylocations: Kansas City, MOtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-000186# **Win at Wilsonart**At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.Here, you’ll win with:Support that keeps you well* Medical, dental, and life insurance* Company-paid short- and long-term disability* FSAs and dependent care options* Vision and legal benefits* Gym discounts and wellness clinics* Tuition reimbursement—for you and your dependentsOpportunities to grow* Clear paths to promotion and internal mobility* Training, coaching, and mentorship* Development programs to support your goalsTime for what matters* Paid vacation and holidays in your first year* A culture that respects work-life balance**Job Description:****Position Overview: Office I/Customer Service**Wilsonart, in Kansas City, currently has an opening for an Office I/Customer Service representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system. Performs other tasks as required.**ESSENTIAL DUTIES AND RESPONSIBILITIES**include the following. Other duties may be assigned.* Performs duties in accordance with specific instructions and established work methods* Enters orders via 10 key into internal system* Resolves routine questions and problems via phone, email, and occasionally in person* Assists the needs of the customer* Performs other tasks as required**KNOWLEDGE, SKILLS & ABILITIES*** Skill in resolving routine questions and problems* Experience with Microsoft Office Suite, especially Outlook* Skill in data entry (10 key)* Ability to follow directions, take notes, and self-start* Ability to work under direct supervision* Ability to multi-task, while staying organized**EDUCATION and/or EXPERIENCE*** High School Diploma or GED**EXPERIENCE*** 1+ years experience* Fifteen semester hours of college in a related field may substitute for the required experience**PHYSICAL DEMANDS*** Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment* Located in a comfortable indoor area. Examples: executive, management and support positions.Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.*We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.**Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.*