CUSTOMER SERVICE COUNTER

Von Maur, Inc.; West Fargo (ND); Presencial; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Descripción de la vacante

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep our store connected as a reliable source for information and support.

You will greet customers, answer calls, assist with charge accounts, and prepare purchases for shipment. The role requires on-site availability for day, evening, and weekend shifts in a fast-paced department with opportunities to grow within the company.

Formación

• Customer-facing skills and friendly demeanor required.
• Ability to greet customers professionally and answer questions clearly.
• Strong communication and listening skills to assist shoppers.

Responsabilidades

• Greet customers and provide helpful, courteous service.
• Answer multi-line telephone and direct customers as needed.
• Open accounts and assist with charge accounts and payments.

Conocimientos

Customer service

Communication

Cash handling

Bank deposits

Descripción del empleo

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone - assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

What You Can Expect

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.