Customer Service Coordinator: Field Ops & Scheduling

W Services; Hauppauge (NY); On-site; USD 46,000 - 54,000; Full time

Job summary

W Services in Hauppauge, NY is seeking a Customer Service Coordinator to oversee all cleaning services in your assigned market. The role includes acting as the primary point of contact for clients and contractor partners, ensuring timely service delivery and resolution of issues.

The ideal candidate will have strong multitasking skills, proficiency in MS Outlook, and a positive team-oriented attitude. This full-time role offers a salary range of $23.00 to $26.00 annually.

Qualifications

• Ability to multitask and prioritize work.
• Proficient in using basic Excel for reporting.
• Strong verbal and written communication skills.

Responsibilities

• Ensure all services are scheduled and executed timely.
• Provide responses to client issues within one hour.
• Manage all demand-based cleaning work from initiation to completion.

Skills

Proficient in Waves

MS Outlook

Team player

Problem-solving

Communication skills

Job description

W Services in Hauppauge, NY is seeking a Customer Service Coordinator to oversee all cleaning services in your assigned market. The role includes acting as the primary point of contact for clients and contractor partners, ensuring timely service delivery and resolution of issues.

The ideal candidate will have strong multitasking skills, proficiency in MS Outlook, and a positive team-oriented attitude. This full-time role offers a salary range of $23.00 to $26.00 annually.