Customer Service Scheduling Coordinator

KRE Security Investigations; Hamburg (Berks County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training

Opportunities for advancement

Job summary

KRE Security Investigations in Hamburg, PA is seeking a full-time Scheduling Coordinator to provide customer service and operational support in a fast-paced environment.

You will manage employee schedules, coordinate staffing, handle phone and email communications, resolve conflicts, and keep accurate records using Microsoft 365, Outlook, and Google Workspace. Starting pay is $20/hour with raises after probation, PTO after 60 days, and benefits following probation.

Qualifications

• Experience in customer service or administrative roles is preferred.
• Strong organizational and problem-solving skills.

Responsibilities

• Manage employee schedules and staffing needs.
• Coordinate communication by phone and email.
• Resolve scheduling conflicts and maintain accurate records.

Skills

Customer Service

Operations

Organizational Skills

Record Keeping

Schedule Development

Staffing Requirements

Microsoft Outlook

Microsoft 365

Google Workspace

People Management

Tools

Microsoft 365

Outlook

Google Workspace

Job description

We are seeking a full-time Scheduling Coordinator in Hamburg, PA, to provide customer service and operational support in a fast-paced environment.

Benefits include 401(k), matching, health, dental, and vision insurance, paid time off, training, and opportunities for advancement.

The role involves managing employee schedules, coordinating staffing needs, handling communication via phone and email, resolving scheduling conflicts, and maintaining accurate records using Microsoft 365, Outlook, and Google Workspace.

Ideal candidates are organized, professional, solution-oriented, and experienced in customer service or administrative roles.

Starting pay is $20/hour, with scheduled raises, PTO after 60 days, and benefits after probation. This position offers stability, growth opportunities, and the chance to be a key team member supporting daily operations.

Skills:

Customer Service Operations, Customer Support/Service, Microsoft Outlook, Operational Support, Operations, Organizational Skills, People Management, Record Keeping, Schedule Development, Staff Requirements

About the Company:

KRE Security Investigations