Customer Service Champion — Home Improvement

Lowe's; East Peoria (IL); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) with match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Résumé du poste

Lowe’s is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a positive shopping experience. You will respond to questions, assist with locating items, and maintain organized merchandise throughout your shift.

Daily tasks include processing orders, stocking shelves, and supporting other departments as needed. The role offers flexible schedules and opportunities to grow with a large home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer basics

Retail tech

Basic math

Stamina

Lifting 25 lbs

Description du poste

Lowe’s is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a positive shopping experience. You will respond to questions, assist with locating items, and maintain organized merchandise throughout your shift.

Daily tasks include processing orders, stocking shelves, and supporting other departments as needed. The role offers flexible schedules and opportunities to grow with a large home improvement retailer.